We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, Otherwise, you will be subject to a partial refund with a restocking fee of up to 30%.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

To start a return, you can contact us at Sales@thecollectionperfumes.com. Please note that returns will need to be sent to the following address: 1917 NW 20th ST, Miami, FL 33142

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Your return products must be shipped back to us within 14 days of receiving of the return label, Otherwise, your return request will be voided.

You can always contact us for any return question at Sales@thecollectionperfumes.com.